NOC/Ops

Moving Devices to Maintenance

‌This capability is available only for admins and NOC users only. ‌

A) To Initiate device maintenance

Configuration > Customers > Devices & Groups (tab) > Discovered Devices. Select 3 dots displayed against device which shows the menu to move the device to Mainteanance Mode.

B) To Stop device maintenance

Configuration > Customers > Devices & Groups (tab) > Discovered Devices. Select 3 dots displayed against device which shows the menu to move the device to: Change to Active

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