Alerts and Incidents

This information can be obtained from main dashboard, available at customer level and also at a Site level. Clicking on View Details takes to a Tabular Report with list of alarms.

Active Alert Trend

This graph located at the bottom portion of the customer's home page shows active alert trend for different time periods.

Incident Summary

For a given customer, Active Alert by Status and Priority widgets will be available in customer dashboard.

Searching for an Incident

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